Privacy Policy

At Heart My Home, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, showroom, or services.

---

1. Information We Collect

We may collect the following types of personal information when you create an account, browse our site, or place an order:

• Contact Information: Name, email address, phone number, billing address, and shipping address.

• Payment Details: Processed securely via trusted providers (such as Visa/MasterCard). We do not store your credit card information on our servers.

• Account Activity: Order history, shopping preferences, and items saved in your cart.

---

2. How We Use Your Information

Your information is used to provide you with the best possible shopping experience, including:

• Processing, fulfilling, and shipping your orders.

• Managing your personal account and tracking your order history.

• Sending customer support updates, invoices, and promotional offers (only if you have opted in).

• Complying with legal, safety, and tax obligations.

---

3. Data Security

We take security seriously and implement industry-standard measures to protect your personal information against unauthorized access, misuse, or disclosure. All payment transactions are securely handled through PCI-compliant gateways.

---

4. Sharing of Information

We value your privacy and do not sell, rent, or trade your personal information to third parties. Your data is only shared with trusted service providers necessary to complete your order, such as:

• Shipping carriers and logistics partners for product delivery.

• Secure payment processors to handle transactions.

• Legal or regulatory authorities if strictly required by law.

---

5. Cookies & Website Use

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though it may affect some features of the website.

---

6. Your Rights & Account Responsibility

• Accuracy: It is your responsibility to ensure your account details (shipping and contact info) are accurate and kept up to date.

• Control: You have the right to request access to, updates to, or the deletion of your personal data at any time by contacting us. Please note, certain information may be retained if required to fulfill legal or tax requirements.

---

7. Updates to This Policy

Heart My Home may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a revised effective date.

---

8. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please reach out to us:

📍 Address: Heart My Home – Canada
📧 Email: info@heartmyhomeshop.com
📞 Phone: 6477781671